Starting with Microincome

What does Microincome do?

It connects Employers who provide funded tasks with Freelancers who perform work and submit proof. Eligible approved rewards are recorded in the Freelancer’s Earnings Wallet.

Who can register?

Adults aged 18 or above who can enter a valid agreement, including authorised business representatives using an Employer account. You need an email address you control and truthful account details.

How do I begin?

Select Freelancer or Employer at signup, complete your account details, and use the corresponding dashboard. A Freelancer browses tasks; an Employer deposits funds and creates tasks.

Does opening an account cost money?

Registration does not itself fund a task or purchase a service. Any deposit, promotion, transaction fee, or withdrawal charge is explained in the relevant quote before confirmation.

Can one account use both types of dashboard?

No. Freelancer and Employer are fixed user types. An authorised admin can change the type; following profiles or viewing another leaderboard does not change it.

Payments and wallet balances

What happens to a funded task’s money?

The Employer’s budget is reserved when a funded task is submitted. Valid proof is reviewed; approval credits the recorded task reward to the Freelancer. See the Escrow Policy for holds and returns.

Which wallet belongs to my account type?

Freelancers use the Earnings Wallet for approved work and eligible withdrawals. Employers use the Deposit Wallet for task funding. They are separate purposes, not a way to unlock the other type’s features.

When will my approved reward appear?

The approval workflow records the reward in your Earnings Wallet. A pending submission is not yet an earned payment, and a wallet credit is not a bank transfer.

What charges should I expect?

Use the current task, promotion, deposit, or withdrawal preview. The current task payout credits the stated reward; withdrawal and other applicable charges are quoted separately.

Is there a fixed deposit minimum?

The enabled payment channel’s current limits and confirmation screen determine the permitted deposit.

Earnings and bank withdrawals

How can a Freelancer request a payout?

Add bank details in My Bank Account, obtain approval, then open the withdrawal form, preview the amount and fees, and confirm an eligible request.

Which payout method can I use?

The current form uses an enabled bank-transfer method and your approved bank account. Use only methods made available in your own wallet.

What processing time should I expect?

The current confirmation estimates 24–72 hours, subject to banking availability, verification, security reviews, and provider delays. Follow the request in Withdrawal History.

How do withdrawal limits work?

The effective account minimum and payment-method minimum both apply; use the higher one. A configured maximum and your eligible available balance can limit a request. The form and preview show the current values.

Finding and providing tasks

Where can Freelancers find work?

Open Browse Tasks, check eligibility and instructions, and follow the available apply/submit controls. Employer accounts have a separate task-management dashboard.

Does a moderation badge guarantee safety?

No. Review and security checks reduce risk but do not guarantee every user or external link. Read the requirements, avoid suspicious downloads, and report concerns.

How does an Employer create a task?

Use Create Task to set instructions, reward, slots, proof requirements, and review period. Check the budget and any promotion charge, then submit through the applicable moderation workflow. Drafts can be saved without funding.

What is a boost or promotion?

An optional paid visibility feature offered by the current task controls. Review its quoted cost and period. It does not guarantee applications, approvals, sales, or earnings.

What kind of work may be listed?

Lawful tasks in the available categories, such as testing, research, surveys, or authorised content work. Fake reviews, fabricated engagement, credential collection, and other prohibited work are not acceptable.

Proof, review, and verification

What follows a proof submission?

It remains pending until a valid review or eligible automatic approval. Track it in My Submissions and keep the original task instructions and your evidence.

When does automatic approval apply?

Eligible pending submissions can be processed after their recorded review deadline. Current task review periods are limited to 72 hours, and security holds can pause settlement.

What can I do about an unfair rejection?

Send support the task and submission reference, requirements, proof, rejection reason, and relevant dates. Do not threaten the Employer or fabricate evidence.

How are reused screenshots or suspicious proof handled?

Submitted files and available review/security checks help assess whether proof is genuine. No verification tool guarantees that every screenshot is authentic; reused or edited evidence must not misrepresent the work.

Which proof should I upload?

Only the task’s required, truthful evidence. Keep unrelated personal data out of public proof and never upload bank passwords, OTPs, or KYC documents as ordinary task evidence.

Which KYC document applies to my type?

The Freelancer form offers supported identity documents. The Employer form offers GST Certificate, MSME/Udyam Certificate, PAN, TAN, and Incorporation Certificate. Optional Employer GST/PAN profile fields do not submit or replace KYC.

Account security and everyday access

How do I create the correct account?

Choose the required user type during signup and verify the details requested by the registration flow. Keep credentials private; normal user accounts do not manage admin roles.

Who can see my private information?

Public profiles show permitted community details and account type. Bank details, KYC files, and Employer tax information are restricted to the relevant owner and authorised processes. Read the Privacy Policy.

Can I use a phone?

The website supports a responsive browser experience. Only use an app or store link published by Microincome.

How can I recover a password?

Use the official Forgot Password flow linked from sign-in. Never send a password-reset code or OTP to someone claiming to be support.

Can I close my account?

Use the available account controls or ask support. Pending work, payment disputes, and necessary legal/security records can affect final settlement and deletion. Read the Privacy Policy.

Can I follow or save another type of user?

Yes. Freelancers and Employers can follow and save each other’s enabled normal-user profiles. Cards identify the saved account type; this does not grant the other dashboard’s work permissions.

Disputes, refunds, and support

Where should I raise a disagreement?

Use dashboard Support or Contact Us with the relevant task, payment, or account references. Preserve the evidence and request a review.

How do I report a scam or unsafe task?

Stop the suspicious action and send support the task reference, link, and relevant evidence. Do not enter passwords or payment details into a task’s external site.

Can a payment be refunded?

Eligibility depends on what was supplied, the transaction, an error or unauthorised payment, and applicable law. An unused budget credit is different from an external refund. Read the Refund Policy.

How do I reach the platform team?

Use Contact Us or dashboard Support. Official contact details and available support hours are shown by Microincome; no page promises round-the-clock live support unless it is actually offered.