Payments at a glance
Microincome.in is operated by Dizimint Innovatives (OPC) Private Limited. Payments support real work between Employers and Freelancers. Before committing funds, check the amount, currency, applicable fees, and task requirements shown in your account. Payment services are supplied through the methods currently enabled on Microincome, subject to their own terms.
Choose the policy for your transaction
- Refund Policy: payment errors, delivered services, unused task budgets, and disputes.
- Escrow Policy: task funding, reserved budgets, submission review, and payment release.
- Withdrawal Policy: Freelancer earnings, approved bank accounts, fees, limits, and processing.
- Fees & Charges: where to check the exact quote for your transaction.
Account types and balances
An Employer uses a Deposit Wallet to fund and manage tasks. A Freelancer receives approved rewards in an Earnings Wallet and can request eligible withdrawals. Selecting or viewing another leaderboard does not change your user type or unlock the other account type’s financial features. Historical balances and records remain attached to the same account if an administrator changes its type.
Confirmation, receipts, and payment problems
Automatic deposits are credited after a verified payment confirmation; manual methods require the instructed evidence and review. A receipt alone does not prove that a payment settled. Keep the platform reference and consult your transaction history before repeating a payment. Report duplicate charges, a paid-but-uncredited deposit, or an unrecognised transaction promptly through support.
Your statutory protections
Nothing in this policy removes a right, refund, remedy, or complaint process that applicable law makes mandatory. A platform review does not prevent you from contacting a payment provider, regulator, consumer authority, or competent court.
Get payment support
Contact support@microincome.in, use the Contact Us page, or open your dashboard Support section. Business address: Sivasagar, Assam, India. Include your username, task or transaction reference, relevant dates, and a concise description. Never send passwords, OTPs, PINs, full card details, or identity documents through an ordinary support message. Request a secure document-upload channel when needed.