Which balance can be withdrawn
The Freelancer withdrawal workflow uses eligible Earnings Wallet funds from approved work and other valid recorded credits. Pending proof, an Employer’s reserved task budget, and a Deposit Wallet balance are not the same withdrawable balance. An Employer account does not obtain Freelancer withdrawal access by holding a historical earnings record.
Account and balance requirements
- An active Freelancer account without a restriction that prevents withdrawal.
- Enough eligible balance for the requested amount and the quoted deduction.
- An approved bank account belonging to the appropriate recipient.
- Any identity or additional checks required by the current account, transaction, or payment-provider controls.
Outstanding holds or disputed credits may reduce the amount available. Refer to the wallet’s available balance and the final preview.
Current payout channels
The current user withdrawal form uses an enabled bank-transfer payout method and the saved, administrator-approved bank account. Enter the bank name, account-holder name, account number, and routing or branch information requested in My Bank Account. Future methods are available only after they appear in the platform’s own withdrawal controls.
Minimum and maximum amounts
The applicable minimum is the greater of your account’s effective withdrawal minimum and the enabled payout method’s minimum. A configured maximum, available balance, or additional review can also apply. Check the values shown in your account before submitting; a static example in a help article is not an override of these checks.
Fees, conversion, and the final quote
Preview the withdrawal to see the requested credits, applicable fee, payout currency, conversion rate, total wallet deduction, and recipient amount. The confirmed method’s current settings determine the quote. Microincome recalculates and validates the request at submission; if terms or limits changed, begin a new preview. Read Fees & Charges for the different transaction categories.
Expected processing and notifications
The current withdrawal confirmation gives a processing estimate of 24–72 hours. This is an estimate, not a guaranteed bank-credit deadline. Weekends, bank holidays, verification, incorrect details, a provider outage, or a large or unusual request may extend processing. Check Withdrawal History and any account notifications; a pending request is not a completed bank transfer.
Identity and bank verification
Bank details must be approved before a withdrawal is requested. Editing them can return them to pending review. Identity verification, supporting evidence, or a check of recipient details may also be required according to the account and risk controls. Supply sensitive documents only through the designated secure account process; the platform does not need your banking password, PIN, or OTP.
Failed or returned transfers
An invalid account, bank rejection, provider failure, or security issue can prevent a transfer. When failure is confirmed through the payout workflow, the recorded wallet deduction is restored and the request status is updated. Check that correction before creating another request. If a transfer is still processing or its bank outcome is uncertain, ask support to trace it instead of assuming the balance should be credited twice.
Declined requests and temporary holds
A request may be declined or delayed for insufficient eligible funds, unverified or mismatched bank details, an account restriction, payment-provider requirements, or credible fraud concerns. A confirmed rejection is reconciled in the wallet with its recorded deduction and available reason. Correct the issue or request a review through support.
Changes to payout availability
We will publish revisions here with an updated date. Material changes will be communicated through an appropriate platform notice. Changes to a price or fee apply to future confirmations; an already funded task remains subject to its recorded requirements and applicable law.
Nothing in this policy removes a right, refund, remedy, or complaint process that applicable law makes mandatory. A platform review does not prevent you from contacting a payment provider, regulator, consumer authority, or competent court.
Help with a withdrawal
Contact support@microincome.in, use the Contact Us page, or open your dashboard Support section. Business address: Sivasagar, Assam, India. Include your username, task or transaction reference, relevant dates, and a concise description. Never send passwords, OTPs, PINs, full card details, or identity documents through an ordinary support message. Request a secure document-upload channel when needed.